Businesses are increasingly seeking new ways to both increase their revenue and support sustainable development. […]
Publication date: 2024-05-10
Case study
Case study: internal sale of electronic equipment at Santander Bank
Company information
Santander Bank Polska SA – a universal bank based in Warsaw. It is the third-largest bank in Poland by asset value and the third by the number of branches. Since 2011, it has been part of the Spanish Santander Group.
Industry: e-commerce, trade
Country: Poland
Technologies: JavaScript, PostgreSQL, Python, React, TypeScript
Scope: web application, mobile application, integrations
Project in Numbers
- Over 10,000 users utilize the system.
- The process handling time for the sale has been cut in half.
- 5 months of preparation were needed to implement the entire project.
CHALLENGE
Santander Bank faced the challenge of creating an efficient internal sales system for depreciated electronic equipment. The key aspect was developing a mechanism that would enable the effective sale of used equipment while providing bank employees with a simple and convenient way to purchase fully functional devices at attractive prices.
Moreover, the process needed to be understandable and easy to use to encourage employees to actively participate.
Solution
Santander Bank decided to implement an integrated internal sales process through the silentclicks.com platform. The entire system operates in several stages: from entering data into the auction system, through giving employees the option to buy first, to public auctions available to a wider audience.
Thanks to integration with Santander Bank’s Active Directory and Remedy systems, many stages could be automated, such as generating offers and reporting results, which significantly improved sales management.
Business Effect
Benefits for Santander Bank from implementing the internal sales process:
- Cost Reduction:
The bank avoids unnecessary expenses related to disposing of computer equipment that has already been depreciated. - Additional Revenue:
Selling unnecessary equipment generates additional income for the bank. - Employee Satisfaction:
Employees are pleased with the opportunity to purchase functional equipment at attractive prices.
Sustainable Development and Support for Charitable Organizations:
This process aligns well with sustainability goals by extending the lifecycle of electronic equipment and reducing waste. Moreover, proceeds from the sales are donated to charitable causes.
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