Company information Santander Bank Polska SA – a universal bank based in Warsaw. It is […]
Publication date: 2024-02-27
Case study
Implementation of a REcommerce process in a technology company
Information about the company
Lingaro sp. z o.o. – a Polish company providing IT services. Established on 22 September 2005 in Warsaw. The company employs around 1,500 specialists in Poland and abroad. The company implements data management and presentation solutions. It also specializes in modern technologies such as Data Science, AI, and e-commerce.
Challenge
Recommerce is the practice of buying and selling used (fully valuable) goods through an e-commerce platform created for this purpose only. The main goal of implementing the recommerce process at Lingaro was to provide an effective auction sales channel for depreciated computer equipment for the benefit of the company’s employees. Taking advantage of the opportunities offered by the platform, Lingaro also decided to have an additional sale on furniture when changing the location of the office.
Solution
LINGARO auctions for the Polish branch of the company gather the participation of all employees, which is about 800 people. They take place twice a year: in September under the name “Back to school” and in December as “Winter auctions”. Auctions are “public” to all employees who have access to them.
The diagram above illustrates the general course of the sales process at Lingaro. An IT specialist is appointed within the company, responsible for the comprehensive sales process. Their tasks include preparing the equipment with photographs and descriptions, and then placing the auction in the system. After the auction is over (in the case of purchase), the specialist prepares the equipment for delivery, usually in the form of personal collection (or in exceptional situations – shipping). After finalizing the process, such a person also generates sales reports.
Business effect
The implemented Recommerce process is in line with the idea of sustainable development. It extends the life cycle of electronic equipment, which reduces waste generation and reduces the burden on the environment. The production of 1 new laptop generates an estimated carbon footprint of at least 200 kilograms of CO2e (carbon dioxide equivalent), so reusing 450 laptops for private purposes (rather than disposing of them) saves an estimated 90 tonnes of CO2e for the environment.
In addition, the implementation of employee sales allowed Lingaro to:
- Avoid the unnecessary cost of disposing of depreciated computer equipment.
- Generate additional revenue from the disposal of unnecessary equipment.
- Strengthen employee satisfaction with bargain purchases of high-value equipment.
What’s more, the sale of furniture among employees allowed to solve the problem of furniture disposal in an effective and efficient way, while generating additional revenue of approx. 4700 EUR for the company.
Project in numbers
- 90T CO2e saved for the environment
- 450 pieces of equipment annually in employee sales
- Over 60k EUR income per year from sold equipment and furniture
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